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Now Hiring - Insurance Sales Implementation Project Manger I - LBS - 014911 in Rochester, NY

Insurance Sales Implementation Project Manger I - LBS - 014911 in Rochester, NY

Lifetime Benefit Solutions

Base Salary $50K - $77K

Total Comp: NA

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Qualifications Years In Sales

Industry: Insurance

Benefits: yes

Customer Size: all

Car Allowance: no

Sales Cycle: Short

Travel: none

Years Selling in Industry:

Education:

They Sell Insurance Carriers

To Whom Insurance

Location: Rochester, NY

3.7

Summary
The Sales Implementation Project Manager is responsible for the oversight of all assigned new or existing strategic group implementations; including integration of client vendor relationships, product, and other projects as assigned. This position serves as an essential contact for Sales and they are required to be externally and internally focused when working on group assignments. This position is responsible for delivering projects and programs with quality, to plan, and within budget.

Essential Responsibilities/Accountabilities

All Levels

Plans, directs, and coordinates a matrixed teams’ activities to manage and implement interrelated projects from contract/proposal initiation to final operational stage.
Coaches and counsels members of cross-functional teams to accomplish projects, meet established schedules, or resolve technical/operational issues.
Collaborates with management and develops trusting relationships with teams across the business areas and organization to identify and solve a variety of business problems. Works closely with the business owners to understand the goals of the area/organization and assist executing the strategy to achieve business objectives.
Works collaboratively with new and existing groups and/or broker/consultant to educate and support them through the requirements and process of setting up the administration of their plan(s) with the Health Plan. This position works collaboratively with the subject matter experts in the respective lines of business being implemented to ensure timely and successful implementations and training.
Creates work plans that outline significant milestones for all implementation assignments that create transparency between the Health Plan and groups and/or broker/consultant, to assure all aspects of new business setup is completed on time, accurately, and exceeds client expectations.
Works closely with the Pharmacy teams, IT, Sales and Information Connection team, maintains positive working relationships that allow for consultation support to staff.
Organizes responses to brokers, sales or direct employer on implementation requirements, issue resolution and coordination of services in cooperation with other departments as appropriate.
As required, facilitate and manage external facing meetings between the Sales Account team, the group and broker/consultants that deliver implementation progress along with open item management and resolution.
Partners with business leaders to understand system and business requirements for implementation plans that will assist in executing the work plan. Works closely with the Sales, external vendors, IT, and Information Connection teams, maintains positive working relationships that allow for consultation support to staff.
Acts independently or with a cross functional team to assess post implementation topics, including problem identification, developing potential solutions, implementing them and evaluating outcomes involving various staff as needed. Responsible for troubleshooting and using all resources to find needed answers. This includes assessing when to elevate issues and doing so as needed.
Assists with the annual renewal process as well as implementation of new groups, new programs or converted groups in the 3rd Party PBM space.
Assures that all system coding / configuration for 3rd Party PBM space, is maintained with our claims processing vendor and internal systems on a timely and accurate basis, such as initial account set up, contracts and renewal changes.
Assures that all system coding for 3rd Party Vendor external data feeds are in place and maintained with our internal systems on a timely and accurate basis, such as initial account set up, contracts and renewal changes.
Formulates contingency plans to address schedule revisions, manpower adjustments, fund allocations, and work requirements. Ensures adherence to legally binding requirements and customer long-term strategic goals. Controls project requirements, scope, and change management issues.
Meets with management, sponsors, and project teams to review project scope/progress and resolve project issues.
Establishes appropriate metrics for measuring key project criteria. Develops, proposes, and negotiates project proposals, quotations, and add-ons to leadership and the customer. May be responsible for preparing incoming management for transition from implementation to operating stage.
Maintains currency on emerging technologies and project management techniques.
Ensures Business Sponsor vision and product is driven and achievable throughout the project cycle.
Manages the customer’s expectations. Directs and manages the solution concept to ensure it meets the customer’s needs.
Guides and manages the User performance needs and implications.
Keeps abreast of latest advancements in systems tools, techniques and corporate protocols, such as testing tools and procedures to best meet the business requirements of the Corporation.
Ensures that departmental practices comply with State and Federal laws.
Selects and applies appropriate tools to accurately estimate and plan the work of teams or project groups within agreed policies. Produces work plans according to required standards. Works with colleagues to produce/recommend/develop long-term plans.
Oversees the content and breadth of requirements to ensure that business needs are being identified and met through the project lifecycle.
Drives quality through oversight of the testing efforts including approvals of test plans and test cases.
Fosters an environment of continuous improvement. Constantly exploring ways to increase efficiencies and productivity, reducing waste, and reducing costs.
Matrix manages cross-functional suppliers: internal IT, outsource partners, contractors, third-party consultants, etc., in delivering solutions.
Monitors and reports on the progress of the resolution of high impact problems according to established standards. Handles those exceptions that have been referred from below relating to schedules, working methods, resources, staff matters, or technical difficulties. Passes decisions clearly outside scope upward, including proposed solutions whenever appropriate.
Maintains knowledge of health insurance industry and Health Plan business, organizational policies, and organizational management structures and uses this knowledge to advise on and justify their current use. Advises on and justifies proposed business requirements, strategic plans, and tactical plans, affecting business sponsors vision or product delivery.
Writes and speaks fluently on all aspects of work. Communicates effectively with users/customers, colleagues 2-3 levels up/down and across a range of disciplines, and all levels of management.
Directly negotiates with and functions as a liaison between functional partners, users, and suppliers.
Acts professionally at all times and encourages professional standards among the team.
Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values, adhering to the Corporate Code of Conduct, and Leading to the Lifetime Way values and beliefs.
Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.
Regular and reliable attendance is expected and required.
Performs other functions as assigned by management.

Level II (in addition to Level I)

When assigned, acts and serves as Business Lead for critical strategic initiatives.
Demonstrated ability to understand cross functional dependencies when managing more complex group configurations, data integration, and relationships.
Demonstrates a clear understanding of the teams’ roles and responsibilities; and provides contributions that support continuous improvement opportunities.

Level III (in addition to Level II)

Ensures the development and adherence to corporate, divisional and departmental policies, standards and procedures. Ensures the effective utilization of material resources by helping to develop budgets and maintaining operational costs within corporate guidelines.
Ability to independently lead process improvement initiatives within the team and across multiple business disciplines with minimal management intervention.
Ability to work directly with Sales Leaders on departmental initiatives.

Training and Development:

All Levels

Obtains continuing training in those management skills needed to accept further responsibility for activities within service delivery. Particular emphasis should be placed on quality tools, analytical/problem solving skills, planning skills, risk management, change control, financial management, and staff selection.
Maintains up-to-date knowledge of all aspects of Health Plan-wide operations that impacts the operational and developmental environments, particularly those aspects assisting productivity and service quality.
Obtains broad management and business training in those skill areas needed to function effectively in the environment of senior management.
Successfully completes trial experiences that involve those skills of higher competency required at the next level of advancement.
Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values and adhering to the Corporate Code of Conduct and Leading to the Lifetime Way values and beliefs.
Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.
Regular and reliable attendance is expected and required.
Performs other functions as assigned by management.

Minimum Qualifications:
NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities.

All Levels

Bachelor’s degree in business administration/management or related field, with three years of work experience. In lieu of degree, a minimum of five years relevant work experience.
Knowledge and experience of health insurance industry and Health Plan business.
Experience leading and fostering high-performance teams.
Highly Effective communicator.
Demonstrated skills in implementing application and process solutions.
Demonstrated skills in developing and achieving project scope, costs, and planning.
Demonstrated skills in quality principles especially root cause analysis and problem solving.
Demonstrated experience with Quality principles and tools.
Very strong analytical, business process development and problem solving skills.
Demonstrated skills in conflict resolution and negotiation.
Knowledge of management structures and reporting procedures.

Level II (in addition to Level I)

5-7 years’ experience in project management.
PMI Certification preferred.
Demonstrated leadership skills. Demonstrated competence in staff leadership and project leadership tasks.
Demonstrated skills in forming and fostering high performance, cross-functional teams.
Demonstrated knowledge and experience of health insurance industry and Health Plan business.
Demonstrated skills in quality principles especially root cause analysis and problem solving.
In-depth knowledge of management structures and reporting procedures.
Mentor Level I team members.

Level III (in addition to Level II)

8+ years’ experience in project management.
PMI Certification preferred.
In-depth knowledge and experience of health insurance industry and Health Plan business.
Proficient in quality principles, especially root cause analysis and problem solving.
Expert knowledge of management structures and reporting procedures.
Subject matter expert; mentor Level I and II team members.

Salary Range:

The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position’s minimum qualifications, in additional to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.

Level I: Min: 55,400.00 - Max: 90,100.00

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The Lifetime Healthcare Companies aims to attract the best talent from diverse socioeconomic, cultural and experiential backgrounds, to diversify our workforce and best reflect the communities we serve.

Our mission is to foster an environment where diversity and inclusion are explicitly recognized as fundamental parts of our organizational culture. We believe that diversity of thought and background drives innovation which enables us to provide leading-edge healthcare insurance and services. With that mission in mind, we recruit the best candidates from all communities, to diversify and strengthen our workforce.

OUR COMPANY CULTURE:
Employees are united by our Lifetime Way Values & Behaviors that include compassion, pride, excellence, innovation and having fun! We aim to be an employer of choice by valuing workforce diversity, innovative thinking, employee development, and by offering competitive compensation and benefits.

In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Equal Opportunity Employer

Lifetime Benefit Solutions

Company Size
51 to 200 Employees

Founded
1974

They Sell
Insurance Carriers

To Whom
Insurance

Website
www.lifetimebenefitsolutions.com

Revenue
$25 to $100 million (USD)

Lifetime Benefit Solutions is currently hiring for 1 sales position

Lifetime Benefit Solutions has openings in: NY

The average salary at Lifetime Benefit Solutions is:

1 Yes (amount not posted)

Lifetime Benefit Solutions

Rate this company

Lifetime Benefit Solutions

Lifetime Benefit Solutions is currently hiring for 1 sales position

Lifetime Benefit Solutions has openings in: NY

The average salary at Lifetime Benefit Solutions is:

1 Yes (amount not posted)